Shipping policy
Shipping Policy
Effective Date: August 5, 2026
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
1. Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation with tracking information (if available).
2. Shipping Time
Estimated delivery times:
- Domestic Orders: 5–10 business days
- International Orders: 10–20 business days (where available)
Delivery times are estimates and may vary due to courier delays, weather conditions, customs clearance, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and the selected shipping method. Free shipping promotions, if offered, will be clearly displayed on our website.
4. Order Tracking
If tracking is available for your shipment, you will receive a tracking number via email after your order has been dispatched.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
7. Delayed Deliveries
While we strive to deliver all orders on time, we are not responsible for delays caused by shipping carriers, customs, natural disasters, or other circumstances beyond our control.
8. Contact Us
If you have any questions about your shipment, please contact our customer support:
Email: onebusket07@gmail.com
Response Time: Within 24–48 business hours.